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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E1012: GlinkApi ASP pages were not releasing GlinkEE licenses

Product: GlinkApi
Platform: All Windows
Status: Fixed for 7.2.4
Last updated: 2004-09-03 10:22:48

If the glinkapi.getGlinkEvent() methods were used in ASP pages,
but not all GlinkEvents were read in by the user code, the
GlinkApi object was not freed by IIS even though the object was
explicitly freed in the user code:

  set glapi = nothing

In the case we investigated the GlinkEvent_STARTED event was not
picked up by the user-written ASP code, so IIS did not release
the GlinkAPI object, and the Glink Enterprise Edition license
was not returned to the pool. GlinkAPI is corrected so that all
events discarded by the user application are released.

The work-around is to always read all the events explicitly, in
the case we investigated by adding an initial
glapi1.getGlinkEvent GlinkEvent_STARTED, 10000 call.
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