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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.


E1087: Glink, Custom packages created either program group or desktop icon

Product: Glink PE and EE
Platform: All
Status: Fixed for 8.0.4
Last updated: 2005-11-01 10:49:31

When using the 'Create Glink package' wizard and adding a Glink startup file the 'Edit...' button is used after adding the file to specify the types of icon needed. Selecting the '(o) Desktop' Icon option should have caused the custom package to create the icon both on the desktop and in the Glink program group in the start menu, but in fact installation of the custom package only created it on the desktop.

The workaround is to duplicate the entry in the packing list, one line using the 'D' option, the other using the 'Y' option. At the end of the packing process, just before clicking the 'Create package' button, click the 'Edit packing list...' button and add the extra line:

  myglink.glink,22,,D,This is my glink [My Glink]
  myglink.glink,22,,Y,This is my glink [My Glink]

save the packing.lst and exit notepad, then click the 'Create package' button.

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