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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E1150: GlinkEE, Setup was unable to copy gllservice.exe

Product: Glink 8.0 Enterprise Edition
Platform: Win32
Status: Fixed in 8.0.7
Last updated: 2006-12-05 08:36:00

When upgrading Glink 8.0 Enterprise Edition on the system running the
Glink License Server, you could receive the following warning when
the gllservice.exe was being copied:

  "The file being copied is currently busy."

This happened if the setup program failed to stop the Glink
License Server service.

The work-around is to manually stop the Glink License Server through
the services manager or using the command:

  NET STOP GlinkLicenseService

and then clicking the 'Retry' button in the Glink setup program.

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