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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E0171: E0171: Gmail is suddenly unable to create messages

Product: Gmail
Platform: Windows
Status: Closed, fixed in 4.4.1
Last updated: 1996-12-19 15:44:16

The screen position of the Create Message dialog box is saved in the
GMAIL.INI file. If a new screen is installed or the screen resolution
is changed, the screen position values saved could point outside the screen
and the dialog box is therefore not visible.

Delete the gmail.ini file located in the gmail\config\user directory.
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