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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.


E0244: Ggate/NT, keepalive timer problem

Product: Host Links for NT
Platform: All NT
Status: Closed, 5.01 fix avaialable
Last updated: 1997-05-15 10:54:54

When a Glink user specifies a keepalive timeout in their personal
configuration and connects to Ggate, Ggate erroneously assumes that
all following Glink sessions use the same keepalive value unless a
different value is specified. Since Glink, by default, doesn't specify
a keepalive timeout, one Glink user who has keepalive turned on will
ruin all the other Glink users' sessions. Since they're not sending
keepalive signals, Ggate will 'kill' them.

Avoidance procedure: Enable keep-alive (set the timer) in all Glink
configurations.
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