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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E0316: Ginets avoids single dot text lines

Product: Ginet 5.0.1
Platform: any
Status: Fixed in 5.0.2; patch available
Last updated: 1997-09-17 09:48:45

The Simple Mail Transfer Protocol (SMTP) used when transmitting
Internet mail messages across the the network specifies that a text line
containing just a dot (.) indicates the end of the message. In the case
where the actual text to be transmitted *is* a line with a single dot, the
line should be sent as two consecutive dots (..), and that the receiving
end of an SMTP connection should convert this back into one dot.

This double-dotting is the responsibility of the SMTP software, *not* of
the mail clients (in our case, Gmail with Ginets).

However, some SMTP implementations have a serious error when
processing text lines containing a single dot - the lines are transmitted
as-is, when it should be sent as "..". The result is that the receiving
end thinks that this is the end of the message, and the recipient receives
a message with the bottom part cut off.

To try to avoid this error in some SMTP implementations, Ginets in
MIME mode will now never send a line with just a single dot. Instead, a
hexadecimal notation will be used within the Quoted Printable encoding.

If Ginet has been configured NOT to use MIME, single-dot-lines will
unfortunately still be generated. This is because the message contents
would otherwise be changed.
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