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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E0420: Gweb fields initialized with PAD characters

Product: Gweb
Platform: All
Status: Pending, fix in development
Last updated: 1998-06-18 14:16:41

Some applications initialize the variable fields on a form with 'pad' characters (often space, but sometimes underscore, or periods). Incompletely filled fields are also filled with pads.

In the case of pad characters other than space this has a very unfortunate effect when accessing the application from a browser. The fields are completely full when displayed, and the data entry mode of a browser is 'insert' rather than 'overlay'. This means that users cannot enter data without first clearing some of the pad characters.

Some of these applications also expect to receive the pad characters back again when the user transmits. i.e. empty fields are expected to be full of pad characters, and incomplete fields to have trailing pad characters. This can be the case even when the pad character is space.

In the case of space Gweb cannot see from the browser input whether the field was originally null or space, and the trailing spaces of padded fields are truncated as if they were initially null. This causes applications expecting the pad characters to fail.

In the case of pad characters other than space there is a partial work-around when using Internet Explorer, in that the 'insert' key toggles the data entry mode from insert to overlay. However this has to be done for every field. The 'insert' key does not have this function in Netscape.

In the case of space and an application which expects the pad characters there is no workaround.

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