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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E0423: Gservice, stopping/restarting Gmailer

Product: Gmail (Gservice.exe/Gservicw.exe)
Platform: NT
Status: Fix available for 5.0.1 and 5.1.0
Last updated: 1998-07-01 15:38:10

When stopping/starting the Gservice, sometimes Gmailer was not correctly
terminate. This would result in the gmailerw.exe/gl_tcp.exe modules
remaining in memory causing possible problems when restarting the service.

Stop the Gmailers with Gmonitor first, or after the Gstop, kill the
gmailerw.exe/gl_tcp.exe(/and possibly gservicw.exe) with Pviewer before
restarting the Gservice.
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