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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E0500: Gmonitor not always able to send commands

Product: Gmonitor/Gservice
Platform: Windows NT
Status: Fixed, available
Last updated: 1999-03-05 10:13:30

Gmonitor was unable to send commands (like RESTART) to servers that were
controlled by the Windows NT "Gservice" program, if the length of
the machine name of the Windows NT machine exceeded 8 characters. In these
cases, Gmonitor would report something like

     There is no Gservice running on LONG_MACHINE_NAME_HERE

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