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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E0940: Glink, 5250 AS400 stops sending new print jobs

Product: Glink for Windows and Java
Platform: All Windows and
Status: Fixed for 7.2.1, 7.1.7 and 6.2.8, fix available for GlinkJ
Last updated: 2003-11-17 07:30:58

Some AS400 systems will stop sending print jobs to Glink
after an idle period with no printing. This occurs when the host
sends a 'Print clear buffer' command as the last packet. A failing
/J trace of the session would look something like this.

  [19:36:24.295] In:(18)
  00:  00 10 12 A0 01 01 0A 18 00 02 00 00 00 00 00 00
  10:  FF EF

  [19:36:24.295] Out: (12)
  00:  00 0A 12 A0 01 02 04 00 00 01 FF EF

In this case the AS400 print status remains 'END'.

Work-around, reconnect the session or use a script to reconnect
using the ON ENDPRINT script command.
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