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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E0952: GlinkFTP, cannot find the GlinkFTP.hlp file

Product: Glink 7.2
Platform: All Win32
Status: Fixed for 7.2.2
Last updated: 2003-12-17 16:09:46

Uninstalling and reinstalling Glink to another directory or
renaming the Glink directory may cause GlinkFTP to display the
following error message when trying to consult the context help:

  Windows Help

  Cannot find the GlinkFTP.hlp file. Do you want to try to find
  this file yourself?

  [Yes]   [No]

This is due to Windows not updating the location of the
glinkftp.hlp. This problem is now fixed by GlinkFTP by supplying a
fully qualified path to the Windows Help engine.

The work-around is to click 'Yes' to the above question and
manually re-select the glinkhlp.hlp from the current Glink
directory. The Windows help engine will then store this new
location, removing the previously incorrect value.
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